How Patients and Parents Rate the Birmingham Circumcision Clinic
July 31, 2014
It is of paramount importance to us to offer patient-centric care, so that our patients and parents have a positive experience of Birmingham Circumcision Clinic, from booking an appointment, through to aftercare. During the months of April to June, we asked our patients or their parents to fill in a questionnaire in order to help us improve our services. These were the results that we found: Did we offer you a choice of appointment dates and times? Did your appointment letter tell you what you needed to know? How would you rate the reception/admin service that dealt with you? How would you rate the length of time you waited to be seen? How would you rate the Nurse you saw today? How would you rate the Doctor you saw today? How would you rate the overall service you received today? How did you find out about the Birmingham Circumcision Clinic? From the information that we have collated, we are proud that a large percentage of our patients or their parents had a very positive experience of Birmingham Circumcision Clinic. By collecting this information, we can now gain insights into how we can continue to improve our care. For more information about the services that we provide at Birmingham Circumcision Clinic, you can visit our website.