How Patients and Parents Rate the Birmingham Circumcision Clinic

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It is of paramount importance to us to offer patient-centric care, so that our patients and parents have a positive experience of Birmingham Circumcision Clinic, from booking an appointment, through to aftercare.

During the months of April to June, we asked our patients or their parents to fill in a questionnaire in order to help us improve our services. These were the results that we found:

 

Did we offer you a choice of appointment dates and times?

appointment times april

appointment times may

appointment times june

Did your appointment letter tell you what you needed to know?

appointment letter april

appointment letter may

appointment letter juneHow would you rate the reception/admin service that dealt with you?

reception admin service april

reception admin may

reception admin june

How would you rate the length of time you waited to be seen?

length of time waiting april

length of time waiting may

length of time waiting june

How would you rate the Nurse you saw today?

nurse rating april

nurse rating may

nurse rating june

How would you rate the Doctor you saw today?

doctor rating april

doctor rating may

doctor rating june

How would you rate the overall service you received today?

overall service rating april

overall service rating may

overall service rating june

How did you find out about the Birmingham Circumcision Clinic?

how did you find out about bcc april

how did you find out about bcc may

how did you find out about bcc june

 

From the information that we have collated, we are proud that a large percentage of our patients or their parents had a very positive experience of Birmingham Circumcision Clinic. By collecting this information, we can now gain insights into how we can continue to improve our care.

For more information about the services that we provide at Birmingham Circumcision Clinic, you can visit our website.