At Birmingham Circumcision Clinic, in order to offer the best care and aftercare services for our patients, we ask our patients to fill in a questionnaire rating their experience with us in order to help us improve our services to ensure that all patients have a positive experience of Birmingham Circumcision Clinic, from an initial enquiry and booking and appointment, through to aftercare treatment.
How did you find out about the Birmingham Circumcision Clinic?
We asked our patients our patients whether they found out about is from an Internet Search, a TV Advert, a Poster/leaflet, a Recommendation, or another source. We are glad to see that in the months of July, August and September, a large percentage of patients found us through recommendation.
For what reason are you having the circumcision procedure carried out?
We asked our patients whether their reason for having the circumcision procedure carried out was due to their Muslim Faith, Jewish Faith, Christian faith, Cultural Reasons, Personal Hygienic Reasons, or for Other Reasons.
Did we offer you a choice of appointment dates and times?
Did your appointment letter tell you what you needed to know?
We are glad that a very high percentage of patients found that their appointment letter told them all that they needed to know. If you are a patient and have further questions, please feel free to contact us at the clinic and we will be glad to try and help you with your queries.
How would you rate the reception/admin service that dealt with you?
We asked our patients to rate our reception/admin service either Excellent, Good, OK, Poor or Unsatisfactory.
How would you rate the length of time you waited to be seen?
We asked our patients to rate the length of time they waited to be seen as either Excellent, Good, OK, Poor, or Unsatisfactory.
How would you rate the nurse you saw today?
We asked our patients to rate the nurse that they saw as either Excellent, Good, OK, Poor or Unsatisfactory.
How would you rate the doctor you saw today?
We asked our patients to rate doctor they saw as either Excellent, Good, OK, Poor or Unsatisfactory.
How would you rate the overall service you received today?
We asked our patients to rate the overall service that they received as either Excellent, Good, OK, Poor or Unsatisfactory.
We pride ourselves on offering patient-centric care, so our patient’s views are extremely important to all of our staff. By gaining valuable feedback from our patients, we can constantly look to improve the services that we provide. For more information visit www.circumcisionbham.co.uk.